Privacy Policy
Last Updated: September 22, 2025
1. Introduction
Welcome to Solvop ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for an account.
- Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you link your Stripe account. All financial data is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy.
- Derivative Data: Information our servers automatically collect when you access our services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account.
- Process payments and refunds.
- Email you regarding your account or order.
- Monitor and analyze usage and trends to improve your experience.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, email delivery, and hosting services.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal data. You may review or change the information in your account or terminate your account at any time by logging into your account settings.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: privacy@solvop.com.